Several of our trousers arrive with the back pockets sewn shut using a temporary baste stitch. This is intentionally done to help prevent wrinkles, stretching, snags, or distortion during display, storage, and shipping. The stitching is easily remova
Currently, we do not offer embroidery services. If that changes in the future, we’ll be sure to let our customers know!
You’ll find a detailed size guide on each product page to help you choose the perfect fit. A link to all of our size guides is also conveniently located in the footer of our website. Plus, we offer TrueFit — a helpful tool that lets you compare your
We do restock a few select styles and colorways—especially from our Essentials Collection. If there’s a specific item you’re eyeing, we recommend signing up for restock notifications on the product page so you’ll be the first to know if it comes back
The best way to check in-store availability is to reach out directly to our Retail Team—they’ll be happy to assist with current inventory and product availability at a specific location. You can find contact details for each store HERE.
Yes! We offer digital gift cards, which you can easily find under the Customer Care section by clicking on E-Gift Cards or by clicking the link HERE. Our gift cards are available in predetermined amounts and can be emailed to a recipient or printed a
You'll find specific care instructions for each item on the product display page under the "Care" tab. This section will give you all the details you need to keep your pieces looking their best. If you have any questions or need further guidance, our
No account? No problem! You can absolutely place an order without creating an account. Simply check out as a guest when you're ready. If you’d like to check your order history, creating an account is quick and easy—but totally optional!
While we’re not able to take credit card information over the phone, we’d be happy to help you put together an order! Our team can create a draft order and send it to you via email—once you receive it, you can securely enter your payment details and
At this time, online purchases for in-store pickup aren’t available.
You can find all the details you need right on the product page! Just look under the tabs labeled Product Details, Care, Fit, and Reviews—they have everything about fabric, how to care for it, and how it fits. If you still have questions, feel free t
At this time, we do not offer alterations or tailoring services.
At this time, we don’t offer repair services, but we’re always happy to help with any questions you have about your purchase!.
It’s easy to create an account or log in — just click here to get started. If you need any help, our customer experience team is happy to assist!
Yes, we do! Our personal shopping appointments are designed to help you find the perfect pieces with expert guidance. Just reach out to our Retail Team to schedule a time that works for you; and we’ll make sure your experience is personalized and enj
No worries! For emails, simply scroll to the bottom of any marketing email you receive and click the “unsubscribe” link. For texts, just reply with the word STOP in the message thread, and you’ll be unsubscribed right away.
Currently, our gift card balance check portal only works with digital gift cards. You can check your digital gift card balance here, or by clicking “Check My Balance” in the footer under Customer Care. For all other gift cards, our customer experienc
We love supporting our community whenever possible! Please submit your request through [email protected], including details about your organization, event, and how the donation will be used. We’ll make sure it reaches the right department, a
We’re always open to creative marketing partnerships! If you have a proposal or collaboration idea, please send a detailed email to [email protected]. Be sure to include your concept, goals, and any relevant social media or portfolio links.
Thank you for reaching out and for your interest in becoming part of the Greyson Pack! We’re currently in the process of growing our brand and developing our community leadership initiatives. While we don’t have a formal ambassador or affiliate progr
Sponsorship inquiries can be submitted to [email protected]. Please include event dates, audience demographics, and any partnership opportunities available. We’ll make sure it reaches the right department, and if there’s interest, they’ll be