Can I return or exchange a gift?Updated 11 days ago

We want you to love how your Greyson purchase looks and feels. If you’re not completely happy with your unworn and unwashed item—with all original tags still attached—you may exchange it within the timeframes and guidelines outlined below. Please visit our gift returns and exchanges portal HERE for step by step guidance on this process. 

To access the portal, you’ll need the original order number and the shipping ZIP code associated with the purchase. If you don’t have this information, we recommend reaching out to the original purchaser for assistance.

Domestic

For orders shipped within the continental United States and U.S. territories, our standard return and exchange window is 30 days from the date of fulfillment. 

Discounts and Shipping

Discount codes cannot be applied to exchanges through our portal. Expedited shipping options are also unavailable during the exchange process.

Final Sale Items

Please be aware that any items marked "Final Sale" cannot be returned or exchanged. Final Sale items are noted in the product details on a product page, in your cart, and also at checkout. Final Sale items will not be eligible for return labels in our returns portal, and if included with another returnable item, it will not be accepted or refunded.

Gift Cards

Gift Cards are non-returnable, non-refundable, non-exchangeable, and cannot be redeemed for cash.

Third-Party Purchases

If your item was purchased from an independent retailer or received at an external event (such as a member-guest outing), please contact the original place of purchase directly. Third-party sellers manage their own returns and exchanges and will provide the best assistance.