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How do I sign up for your newsletter?
To sign up for our newsletter and receive exclusive offers, follow one of these methods:. Option 1 [desktop or mobile website]:. Scroll to the bottom of any page on our website. Enter your email address in the "Join the Pack" section. Option 2 [deskt
How do I sign up to receive text messages?
To sign up to receive to text messages and receive exclusive offers, follow one of these methods:. Option 1 [desktop or mobile website]:. Scroll to the bottom of any page on our website and find the 'Customer Care' section. Underneath, click on the '
How can I use a discount or promo code?
After adding items to your cart, head to the order summary page to apply your discount or promo code. You’ll see a box labeled "Gift Card or Discount Code." Simply enter the code in the box provided and click "Apply." The discounted amount will be re
How do I apply my store credit or gift card?
After adding items to your cart, head to the order summary page to apply your discount or promo code. You’ll see a box labeled "Gift Card or Discount Code." Simply enter the code in the box provided and click "Apply." The gift card amount will be ref
My code did not apply on all the items on my order, are there restrictions?
Welcome, Anniversary and Review discount codes are unique codes and are only applicable on one order. Our standard exclusions limit discounts on brand collaborations and limited edition products. Please see the product's page for more information.
Do you have a referral program?
Refer a Friend and Earn a $20 Discount!. Invite a friend to shop with us, and when they make a qualifying purchase, you’ll receive $20 USD off toward your next purchase of $100 USD or more. Your discount code will appear in your account under My Acti
How can I check the status of my referrals?
You can check the status of your referrals by visiting My Activity in your Greyson Clothiers account; approved referrals will show the status “Approved” next to the “Refer a Friend” action. Please note, the following referrals are considered invalid
My friend referred me, but I have not received my code yet?
If your friend referred you, you should receive an email from us with the subject line “You got $20 off at Greyson!”. In addition to the email, you may also see a pop-up when you visit our website to have your code resent—just make sure you're signed
Is there an expiration date for a Refer-A-Friend discount?
Yes, the code is valid for 6 months from the date issued. To check your expiration date, please reach out to our customer experience team and we’ll be happy to help.
Why isn’t my referral code working after a friend referred me?
Referral codes are valid for one-time use only and must be applied to a single qualifying order of $100 USD or more (before taxes, shipping, and duties). Please make sure:. If you believe your code should still be valid, feel free to contact our cust
What currencies are supported?
Below is the current list of supported currencies:. AED: United Arab Emirates Dirham. AUD: Australian Dollar. EUR: Euro. BRL: Brazilian Real. CAD: Canadian Dollar. CZK: Czech Koruna. DKK: Danish Krone. ILS: Israeli New Shekel. HKD: Hong Kong Dollar.